Frequently Asked Questions
What exactly does NeuralPulse do?
We provide automated "nervous systems" for trade businesses. Our primary focus is Lead Recovery—making sure that when you’re on a job or driving, every missed call is instantly greeted with a text to save the lead from calling your competitor.
How does the 14-day free trial work?
It’s a true "test drive." We set up your Missed Call Text-Back and lead dashboard on Day 1. You keep every lead you close during those 14 days. If you don't see the value by Day 15, you can cancel with zero obligations.
Do I need to be "tech-savvy" to use this?
Not at all. We handle the heavy lifting and technical setup. If you can read a text message on your phone, you can use NeuralPulse. We build the systems so you can stay focused on the job site.
Will this replace my current office staff?
Think of it as an assistant that never sleeps. It doesn’t replace your team; it supports them by handling the "instant response" that customers expect today, especially after hours or when your team is on another line.
What is a "Missed Call Text-Back"?
When a potential customer calls and you can't answer, our system immediately sends them a professional text: "Hi, this is [Your Name]. I'm on a job right now but I saw your call. How can I help?" This stops them from hanging up and calling the next guy on Google.
How much is a "missed lead" actually worth?
In the HVAC and plumbing industry, the average recovered service ticket is valued at $1,500+ when you factor in diagnostics, repairs, and future replacement opportunities. Saving just one call per month typically pays for the system several times over
Does this work for commercial contractors wearing hard hats and vests?
Absolutely. We know commercial pros are often on high-decibel sites where they can't hear the phone. Our system ensures your bidding and follow-up process stays moving even when you're in the field.
Can I keep my existing business phone number?
Yes. We can integrate with your current setup or provide a dedicated "tracking number" so you can see exactly which leads are coming from your Google profile or website.
How does the Reputation Management feature work?
After you finish a job, our system can automatically send a polite text to the homeowner asking for a Google review. This helps you dominate local search rankings without you having to remember to ask every time.
Is there a long-term contract?
No. After your 14-day trial, we operate on a month-to-month basis. We believe in earning your business every single month through the revenue we help you recover.
What happens after the 14-day trial ends?
If you love the results, your subscription will automatically begin on Day 15, and we will continue to optimize your workflows. If it’s not for you, just let us know before the trial ends and you won't be charged a dime.
How do I get started?
Click any of the "Start 14-Day Free Trial" buttons on this page. We’ll jump on a quick launch call to get your system live. From there, the system starts working immediately to ensure that the next time a high-value lead calls, you're ready to capture it.